Department-Wise Manpower Charts for Hotels: A Complete Planning Guide

A department-wise manpower chart is a powerful management tool that defines how many staff are required in each department, at what level, and for which type of hotel property. Proper manpower planning ensures operational efficiency, cost control, and consistent guest service.

how to prepare department-wise manpower charts, with practical examples for different hotel categories.

What Is a Department-Wise Manpower Chart?

A manpower chart outlines the organizational structure, positions, and number of employees required in each department of a hotel. It helps management plan staffing budgets, recruitment, duty rosters, and productivity benchmarks.

Importance of Manpower Charts in Hotels

• Prevents overstaffing and understaffing

• Supports accurate staff budgeting

• Improves productivity and accountability

• Defines clear reporting structure

• Ensures service standards are met

Factors Affecting Manpower Requirement

• Number of rooms

• Hotel category (budget / mid-scale / luxury)

• Food & beverage outlets

• Banquet and event facilities

• Service level and brand standards

• Occupancy and seasonality

Standard Hotel Departments

• Front Office

• Housekeeping

• Food & Beverage Service

• Kitchen (Production)

• Engineering & Maintenance

• Sales & Marketing

• Finance & Accounts

• Human Resources

• Security

SAMPLE DEPARTMENT-WISE MANPOWER CHARTS

(Example: Mid-Scale Hotel – 50 Rooms with One Restaurant & Banquet)

1. Front Office Department

Position	No. of Staff
Front Office Manager	1
Duty Manager	1
Front Desk Executives	4
Bell Desk Attendants	3
Guest Relations Executive	1
Total	10

2. Housekeeping Department

Position	No. of Staff
Executive Housekeeper	1
Housekeeping Supervisor	2
Room Attendants	10
Public Area Attendants	2
Linen / Store Assistant	1
Total	16

3. Food & Beverage Service Department

Position	No. of Staff
F&B Manager	1
Restaurant Manager	1
Captains / Supervisors	2
Stewards	8
Bartender	1
Total	13

4. Kitchen (Food Production)

Position	No. of Staff
Executive Chef	1
Sous Chef	1
CDP / Commis	5
Kitchen Helpers / Stewards	3
Total	10

5. Engineering & Maintenance

Position	No. of Staff
Chief Engineer	1
Technicians (Electrical/Plumbing/HVAC)	3
Total	4

6. Sales & Marketing

Position	No. of Staff
Sales Manager	1
Sales Executive	1
Total	2

7. Finance & Accounts

Position	No. of Staff
Finance Manager	1
Accounts Executive	1
Storekeeper	1
Total	3

8. Human Resources & Admin

Position	No. of Staff
HR / Admin Manager	1
HR Executive	1
Total	2

9. Security Department

Position	No. of Staff
Security Supervisor	1
Security Guards	4
Total	5

SUMMARY MANPOWER CHART

Department	Total Staff
Front Office	10
Housekeeping	16
F&B Service	13
Kitchen	10
Engineering	4
Sales & Marketing	2
Finance	3
HR & Admin	2
Security	5
Grand Total	65 Staff

Staff-to-Room Ratio: 1.3 (Ideal for mid-scale property)

Manpower Chart Variations by Hotel Category

Property Type	Staff-to-Room Ratio
Budget Hotel	0.5 – 0.8
Mid-Scale Hotel	0.8 – 1.3
Luxury Hotel	1.5 – 2.5

Best Practices for Manpower Planning

• Hire multi-skilled employees

• Outsource non-core services

• Adjust staffing based on occupancy

• Review manpower monthly

• Link productivity to performance KPIs

Common Mistakes to Avoid

• Copying manpower charts from other hotels

• Overstaffing during initial operations

• Ignoring banquet and event load

• Poor role definition

• Not planning for shift coverage

Benefits of Proper Manpower Charts

• Controlled staff cost

• Smooth operations

• Better service delivery

• Higher employee productivity

• Improved guest satisfaction

A well-designed department-wise manpower chart is the foundation of efficient hotel operations and cost control. When aligned with property size, category, and service level, it ensures the right people, in the right roles, at the right cost.

At County Park & Suites, we specialize in manpower planning, staff budgeting, recruitment, SOP development, and training, helping hotels achieve operational excellence from day one.