Guest Lost and Found Register | Occupancy Report | Daily Amenities Report | Guest Laundry Price Sheet

Efficient hotel operations depend on accurate records, transparency, and well-defined processes. From handling guest belongings to tracking room occupancy and maintaining service quality, operational registers and reports play a vital role in delivering exceptional guest experiences.

we explain the importance, usage, and best practices of four essential hotel documents:

• Guest Lost and Found Register

• Occupancy Report

• Daily Amenities Report

• Guest Laundry Price Sheet

These tools help hotels improve accountability, streamline operations, and maintain brand standards.

1. Guest Lost and Found Register

A Guest Lost and Found Register is a critical record used to track items left behind by guests within hotel premises. It protects both the guest and the hotel by maintaining transparency and accountability.

Purpose:

• To document lost or found guest belongings

• To prevent disputes or claims

• To ensure safe custody and proper return of items

Key Information Included:

• Date and time item was found

• Room number / location

• Description of item

• Name of staff who found the item

• Storage location

• Guest contact details (if available)

• Date of return and guest signature

Best Practices:

• Log items immediately after discovery

• Store valuables in a secure area

• Follow a defined retention policy

• Obtain guest acknowledgment upon return

2. Occupancy Report

The Occupancy Report provides a snapshot of how many rooms are occupied, vacant, or out of order on a daily basis. This report is essential for decision-making and revenue planning.

Purpose:

• To monitor room utilization

• To assist revenue management

• To support housekeeping and front office coordination

Key Data Points:

• Total rooms available

• Rooms occupied

• Vacant clean / vacant dirty rooms

• Check-ins and check-outs

• No-shows and cancellations

• Occupancy percentage

Benefits:

• Helps forecast demand

• Improves room allocation

• Supports dynamic pricing strategies

3. Daily Amenities Report

A Daily Amenities Report tracks the usage and replenishment of in-room guest amenities such as toiletries, slippers, water bottles, and tea/coffee kits.

Purpose:

• To control inventory

• To reduce wastage

• To maintain consistent guest experience

Common Amenities Tracked:

• Soap, shampoo, conditioner

• Dental kits, shaving kits

• Towels and linen replacements

• Complimentary water bottles

Advantages:

• Better cost control

• Accurate stock forecasting

• Improved housekeeping efficiency

4. Guest Laundry Price Sheet

A Guest Laundry Price Sheet clearly communicates laundry service charges and turnaround times, ensuring transparency and avoiding misunderstandings.

Purpose:

• To inform guests about laundry costs

• To standardize pricing

• To enhance guest convenience

Typical Inclusions:

• Item name (shirt, trousers, saree, suit, etc.)

• Wash & fold price

• Dry cleaning price

• Express service charges (if applicable)

• Delivery timelines

Best Practices:

• Place price sheets in guest rooms and wardrobes

• Use clear, easy-to-read formatting

• Update prices periodically

Why These Reports Are Essential for Hotels

Together, these documents help hotels:

• Maintain operational discipline

• Enhance guest trust and satisfaction

• Reduce revenue leakage

• Improve staff accountability

• Support audits and management reviews

At County Park & Suites, such structured documentation ensures smooth operations, consistent service standards, and a memorable guest experience.

Hotel success is built on attention to detail. From safeguarding guest belongings to tracking occupancy, amenities, and service pricing, these registers and reports are the backbone of professional hotel management. Implementing and maintaining them correctly leads to better control, higher guest satisfaction, and stronger brand credibility.